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Pitney Bowes Inc., the maker of postage scales and mail-sorting equipment, needed to find a way to field customer inquiries without passing callers from one agent to the next. Yet rather than ask managers to come up with a fix, Pitney Bowes (PBI) executives put the challenge to the workforce. Within days, employees proffered... 

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Investors should buy shares in Japanese real-estate companies because demand for offices and houses is likely to increase as the central bank keeps borrowing costs near zero, said Bank of America Corp.’s Merrill Lynch & Co. Tokyo’s office vacancy rate has fallen for the first time in 2 1/2 years, demand for housing... 

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China may start yuan trading versus the Russian ruble within weeks, seeking to encourage use of its currency for global trade instead of the dollar, according to three bankers with knowledge of the matter. The central bank sent out a document last week allowing banks to apply for ruble trading licenses and the approval... 

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Coca-Cola Co. offered to buy Rajesh Yadav a refrigerator for his New Delhi store if he would sell only the company’s drinks. He kept his part of the bargain and lines of Coke and Diet Coke cans glisten behind the glass screens of the fridge. A red- and-white banner, with Bollywood film star Aishwarya Rai chugging a bottle... 

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